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Administration & Policy


Quality By Design: A Clinical Microsystems Approach

Quality By Design: A Clinical Microsystems Approach Lowest new price: $55.77
Lowest used price: $35.86
List price: $95.00
Brand: Jossey-Bass

Quality by Design reflects the research and applied training conducted at Dartmouth Medical School under the leadership of Gene Nelson, Paul Batalden, and Marjorie Godfrey. The book includes the research results of high-performing clinical microsystems, illustrative case studies that highlight individual clinical programs, guiding principles that are easily applied, and tools, techniques, and methods that can be adapted by clinical practices and interdisciplinary clinical teams. The authors

  • describe how to develop microsystems that can attain peak performance through active engagement of interdisciplinary teams in learning and applying improvement science and measurement;
  • explore the essence of leadership for clinical Microsystems;
  • show what mid-level leaders can do to enable peak performance at the front lines of care;
  • outline the design and redesign of services and planning care to match patient needs with services offered;
  • examine the issue of safety;
  • describe the vital role of data in creating a rich and useful information environment;
  • provide a core curriculum that can build microsystems’ capability, provide excellent care, promote a positive work environment, and contribute to the larger organization.

Ancillary materials for use in classroom teaching, training, or coaching are available at https://clinicalmicrosystem.org/

Features:

  • Used Book in Good Condition

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Case Studies in Global Health: Millions Saved (Texts in Essential Public Health)

Case Studies in Global Health: Millions Saved (Texts in Essential Public Health) Lowest new price: $107.42
Lowest used price: $49.90
List price: $134.95
Author: Ruth Levine
Brand: Levine, Ruth

"This book demonstrates that smart, well-constructed investments in global health can achieve a widespread impact on the way people live."

--Dr. Rajiv Shah, USAID Administrator

This series of twenty case studies illustrates real-life proven, large-scale success stories in global public health. Drawing from a rich evidence base, the accessible case write-ups highlight experiences in scale-up of health technologies, strengthening of health systems, and the use of health education and policy change to achieve impressive reductions in disease and disability, even in the poorest countries. An overview chapter draws attention to factors that contributed to the successes. Discussion questions help to bring out the main points and provide a point of departure for independent student research. This volume is an updated and expanded version of the popular and influential book Millions Saved: Proven Successes in Global Health, published in 2004 by the Center for Global Development.

Useful as a stand-alone text or as a complement to Essentials of Global Health, this book will give your students a clear and inspiring picture of how global public health efforts have made a difference in the lives of people around the world.

Looking for more real-life evidence? Check out Cases 1, 3, 6, 7, & 13 in Essential Case Studies in Public Health, Putting Public Health into Practice.

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Beyond Common Sense: Psychological Science in the Courtroom

Beyond Common Sense: Psychological Science in the Courtroom Lowest new price: $90.00
Lowest used price: $85.30
List price: $150.95

Beyond Common Sense addresses the many important andcontroversial issues that arise from the use of psychological andsocial science in the courtroom. Each chapter identifies areas ofscientific agreement and disagreement, and discusses howpsychological science advances our understanding of human behaviorbeyond common sense.

  • Features original chapters written by some of the leadingexperts in the field of psychology and law including ElizabethLoftus, Saul Kassin, Faye Crosby, Alice Eagly, Gary Wells, LouiseFitzgerald, Craig Anderson, and Phoebe Ellsworth
  • The 14 issues addressed include eyewitness identification,gender stereotypes, repressed memories, Affirmative Action and thedeath penalty
  • Commentaries written by leading social science and law scholarsdiscuss key legal and scientific themes that emerge from thescience chapters and illustrate how psychological science is or canbe used in the courts

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Using Trauma Theory to Design Service Systems: New Directions for Mental Health Services, Number 89

Using Trauma Theory to Design Service Systems: New Directions for Mental Health Services, Number 89 Lowest new price: $22.88
Lowest used price: $13.99
List price: $29.00
Brand: Brand: Jossey-Bass

Mental health practitioners are becoming increasingly aware that they are encountering a very large number of men and women who are survivors of sexual and physical abuse. This volume identifies the essential elements necessary for a system to begin to integrate an understanding about trauma into its core service programs. The fundamental elements of a trauma-informed system are identified and the necessary supports for bringing about system change are highlighted. The basic philosophy of trauma-informed practice is then examined across several specific service components: assessment and screening, inpatient treatment, residential services, addictions programming, and case management. Modifications necessary to transform a current system into a trauma-informed system are discussed in great detail as well as the changing roles of consumers and providers.This is the 89th issue of the quarterly journal New Directions for Mental Health Services.

Features:

  • Used Book in Good Condition

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Communication Skills for the Health Care Professional: Concepts, Practice, and Evidence

Communication Skills for the Health Care Professional: Concepts, Practice, and Evidence Lowest new price: $101.63
Lowest used price: $23.29
List price: $156.95
Author: Gwen van Servellen
Brand: Brand: Jones Bartlett Learning

Communication Skills for the Health Care Professional is the first text of its kind to address the connection between communication practices and quality patient care outcomes. It provides future and practicing patient caregivers in all specialties and services with basic communication knowledge and skills and is an invaluable resource for those in administrative functions as well.

The Second Edition is a thorough revision that features five all new chapters covering: communicating with patients with low literacy; health communications and quality care; health communications to enhance behavioral change; the internet and communications between patient and provider; altering systems of care and implications for health care communications.

Features:

Provides a psychosocial and physiologic contextual background for understanding sensual development and verbal and nonverbal expression.
Teaches communication skills one at a time allowing for contiguous mastery over a set of therapeutic interventions.
Includes an extensive glossary of terms and list of references including websites and resources available to enhance student learning.
Is accompanied by online instructor resources including an instructor's manual and PowerPoint lecture slides.
New to the Second Edition:

• New chapter on Communicating with Patients with Low Literacy
• Four new chapters on expectations for health care communications, evidence for quality and behavioral change
• All chapters have been revised and updated
• Updated resources
• New tables
• Up-to-date evidence



Instructor's Resources - Coming Soon:

Instructor's Manual
PowerPoint Lecture Slides
Click here to access our transition guide--and make changing your course materials from the first edition to the second edition as easy as possible!

Features:

  • Used Book in Good Condition

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Understanding Bioinformatics

Understanding Bioinformatics Lowest new price: $79.97
Lowest used price: $45.00
List price: $150.00
Author: Marketa Zvelebil
Brand: Brand: Garland Science

Suitable for advanced undergraduates and postgraduates, Understanding Bioinformatics provides a definitive guide to this vibrant and evolving discipline. The book takes a conceptual approach. It guides the reader from first principles through to an understanding of the computational techniques and the key algorithms. Understanding Bioinformatics is an invaluable companion for students from their first encounter with the subject through to more advanced studies. 

The book is divided into seven parts, with the opening part introducing the basics of nucleic acids, proteins and databases. Subsequent parts are divided into 'Applications' and 'Theory' Chapters, allowing readers to focus their attention effectively.  In each section, the Applications Chapter provides a fast and straightforward route to understanding the main concepts and 'getting started'. Each of these is then followed by Theory Chapters which give greater detail and present the underlying mathematics. In Part 2, Sequence Alignments, the Applications Chapter shows the reader how to get started on producing and analyzing sequence alignments, and using sequences for database searching, while the next two chapters look closely at the more advanced techniques and the mathematical algorithms involved. Part 3 covers evolutionary processes and shows how bioinformatics can be used to help build phylogenetic trees. Part 4 looks at the characteristics of whole genomes. In Parts 5 and 6 the focus turns to secondary and tertiary structure – predicting structural conformation and analysing structure-function relationships. The last part surveys methods of analyzing data from a set of genes or proteins of an organism and is rounded off with an overview of systems biology.

The writing style of Understanding Bioinformatics is notable for its clarity, while the extensive, full-color artwork has been designed to present the key concepts with simplicity and consistency. Each chapter uses mind-maps and flow diagrams to give an overview of the conceptual links within each topic. 

Features:

  • Used Book in Good Condition

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Living, Dying, Grieving

Living, Dying, Grieving Lowest new price: $74.99
Lowest used price: $85.86
List price: $158.95
Author: Dixie L. Dennis
Brand: Brand: Jones Bartlett Learning

Many students wonder what it is like to die or how to cope when someone they love dies. Living, Dying, Grieving helps answer these important questions and provides a mature understanding of what death really is. Taking a "life education" approach, this book offers helpful tips and techniques for mastering a fear of death, suggests helpful ideas for taking care of the business of dying, and encourages students to live longer by adding excitement into their lives. With its unique balance of facts and emotions, both of which surround living, dying, and grieving across cultures and religions, the text gives students the perspective to effectively cope with death and the effects it will have on their lives.

Features:

  • Used Book in Good Condition

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Transforming Health Care: Virginia Mason Medical Center's Pursuit of the Perfect Patient Experience

Transforming Health Care: Virginia Mason Medical Center's Pursuit of the Perfect Patient Experience Lowest new price: $23.90
Lowest used price: $2.96
List price: $47.95
Author: Charles Kenney
Brand: CRC Press

For decades, the manufacturing industry has employed the Toyota Production System ― the most powerful production method in the world ― to reduce waste, improve quality, reduce defects and increase worker productivity. In 2001, Virginia Mason Medical Center, an integrated healthcare delivery system in Seattle, Washington set out to achieve its compelling vision to become The Quality Leader and to fulfill that vision, adopted the Toyota Production System as its management method.

Winner of a Shingo Research and Professional Publication Award!

Transforming Health Care: Virginia Mason Medical Center's Pursuit of the Perfect Patient Experience takes you on the journey of of Virginia Mason Medical Center's pursuit of the perfect patient experience through the application of lean principles, tools, and methodology. The results speak for themselves, including:

  • An innovative patient safety alert system
  • Reduction in professional liability insurance expenses
  • Foundational changes that make it possible for nurses to spend 90% of their time with patients
  • A computerized module that sorts through electronic medical charts and automatically identifies when disease management and preventative testing due

Over the last several years Virginia Mason has become internationally known for its journey towards perfection by applying the Toyota Production System to healthcare. The book takes readers step by step through Virginia Mason's journey as it seeks to provide perfection to its customer – the patient. This book shows you how you use this system to transform your own organization.

Features:

  • Productivity Press

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Understanding Pain Anatomical Chart

Understanding Pain Anatomical Chart Lowest new price: $3.46
Lowest used price: $25.91
List price: $12.99
Author: Anatomical Chart Company
Brand: Lake Forest Anatomicals Brain Models
Model: 9781587799839

Understanding Pain is a visual and textual overview of pain and  provides an easy-to-understand tool for patient interaction with health professionals.
The chart defines pain and the types of pain, lists symptoms for each, and simplifies "How Pain Works" into three comprehensible steps.
A pain scale and a sample human figure are provided so patients can give their health professionals information about the level and location of pain.
The chart also gives prevention tips and pointers on consulting a health professional for a tailored treatment plan.  
Available in Spanish and English.

Made in USA

Available in the following versions:
  •   20" x 26" heavy weight paper laminated with grommets at top corners     ISBN   9781587799846
  •   20" x 26" heavy weight paper                                                                               ISBN   9781587799839
  •   20" x 26" heavy weight paper laminated with grommets at top corners  Spanish          ISBN 9780781782296
  •   20" x 26" heavy weight paper    Spanish                                                                                 ISBN  9780781782289

Features:

  • Brand New
  • Anatomically accurate
  • Laminated Deluxe Professional Grade
  • Size: 26 in x 20 in

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Redefining Health Care: Creating Value-Based Competition on Results

Redefining Health Care: Creating Value-Based Competition on Results Lowest new price: $14.79
Lowest used price: $2.49
List price: $45.00
Author: Michael E. Porter
Brand: Brand: Harvard Business Review Press

The U.S. health care system is in crisis. At stake are the quality of care for millions of Americans and the financial well-being of individuals and employers squeezed by skyrocketing premiums—not to mention the stability of state and federal government budgets.

In Redefining Health Care, internationally renowned strategy expert Michael Porter and innovation expert Elizabeth Teisberg reveal the underlying—and largely overlooked—causes of the problem, and provide a powerful prescription for change.

The authors argue that competition currently takes place at the wrong level—among health plans, networks, and hospitals—rather than where it matters most, in the diagnosis, treatment, and prevention of specific health conditions. Participants in the system accumulate bargaining power and shift costs in a zero-sum competition, rather than creating value for patients. Based on an exhaustive study of the U.S. health care system, Redefining Health Care lays out a breakthrough framework for redefining the way competition in health care delivery takes place—and unleashing stunning improvements in quality and efficiency.

With specific recommendations for hospitals, doctors, health plans, employers, and policy makers, this book shows how to move health care toward positive-sum competition that delivers lasting benefits for all.

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  • Used Book in Good Condition

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