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Industrial Psychology

Auditing Organizational Communication: A Handbook of Research, Theory and Practice

Auditing Organizational Communication: A Handbook of Research, Theory and Practice Lowest new price: $43.79
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Brand: Owen D W Hargie

Auditing Organizational Communication is a thoroughly revised and updated new edition of the successful Handbook of Communication Audits for Organizations, which has established itself as a core text in the field of organizational communication. Research studies consistently show the importance of effective communication for business success. They also underscore the necessity for organizations to put in place validated techniques to enable them to systematically measure and monitor their communications. This Handbook equips readers with the vital analytic tools required to conduct such assessments.

Owen Hargie, Dennis Tourish and distinguished contributors drawn from both industry and academia:

  • provide a comprehensive analysis of research, theory and practice pertaining to the communication audit approach
  • review the main options confronting organizations embarking on audit
  • discuss the merits and demerits of the approaches available
  • provide case studies of the communication audit process in action
  • illustrate how findings can be interpreted so that suitable recommendations can be framed
  • outline how reports emanating from such audits should be constructed.

This second edition arrives at a time of considerable growing interest in the area. A large volume of research has been published since the last edition of the book, and the text has been comprehensively updated by reviewing this wealth of data. In addition, new chapters on social network analysis and auditing the communication revolution have been added, together with new case study chapters illustrating audits in action.


  • Auditing Organizational Communication A Handbook of Research Theory and Practice

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The Working Life: The Promise and Betrayal of Modern Work

The Working Life: The Promise and Betrayal of Modern Work Lowest new price: $10.24
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Author: Joanne B. Ciulla


Joanne B. Ciulla, a noted scholar in Leadership and Ethics, examines why so many people today have let their jobs take over their lives. Technology was supposed to free us from work, but instead we work longer hours-often tethered to the office at home by cell phones and e-mail. People still look to work for self-fulfillment, community, and identity, but these things may be increasingly difficult to find in today's workplace. Gone is the social contract where employees and employers shared a sense of mutual loyalty, yet many of us still sacrifice personal time for jobs that we could lose at the drop of a stock price. Tracing the evolution of the meaning of work from Aesop to Dilbert, and critically examining the past 100 years of management practices, Ciulla asks questions that we often willfully ignore at our own peril.

*When you are on your deathbed, will you wish you had spent more time at the office?

*Why do we define ourselves by our jobs rather than by other activities we do outside of work?

*What can employers and employees promise each other in today's business environment?

Provocative and entertaining, The Working Life challenges us to think about the meaning of work and its impact on our lives.

Work, for most of us, is something we do, not something we think about. We may wonder whether our work is sufficiently stimulating, whether it brings in enough money, or whether it makes a difference in the grand scheme of things, but we don't often question what, in fact, work really is, and why we work in the first place. In The Working Life, Joanne Ciulla asks these critical questions and others, taking a philosophical, sociological, and practical look at the nature of work and its role in our lives today.

As Ciulla points out, we live in a work-oriented society where, even though we have more freedom and flexibility than ever and more tools to increase convenience and efficiency, our work determines our lives. We have "gone beyond the work ethic," she states, to a point where our jobs have become our primary source of identity. To understand this, Ciulla looks at the values we reflect in our choice of jobs and professions, the attitudes we express in our language for work, and the sociohistorical journey that work has taken from cursed necessity to calling. She follows the path of work in our recent past, from unregulated labor and slavery, through unionism, to the rise of the all-encompassing corporation and today's blurred lines between private and public lives. In the final section, Ciulla investigates the role that work plays in our understanding and use of time and our search for meaning.

Now teaching courses on ethics, leadership, and critical thinking at Virginia's University of Richmond, Ciulla has examined and experienced the nature of work from both sides of the managerial divide. After supporting herself through the first nine years of an academic career with bar and restaurant work, she went on to study and teach business ethics at Harvard and Wharton. These varied experiences give the book a balanced and sensitive tone, adding credibility to her insights. She supports and refines her ideas about work with the comments of philosophers, writers, sociologists, economists, management theorists, and even the narratives of popular television shows. Her sources range from Aristotle and the ancient storyteller Aesop to the early-20th-century time-study engineer Frederick Winslow Taylor, the comic strip "Dilbert," and modern-day business gurus. The diversity of perspectives is inspiring and helps--together with Ciulla's own interpretations and clear, precise prose--create a thought-provoking and stimulating look at the nature of work. --S. Ketchum

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The Unconscious at Work: Individual and Organizational Stress in the Human Services

The Unconscious at Work: Individual and Organizational Stress in the Human Services Lowest new price: $36.82
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Brand: Routledge

Working in the human services has always been stressful, and the current massive changes in the organization of these services, together with dwindling resources and ever greater demands for cost effectiveness, add to the stresses inherent in the work. Even in the best run and best resourced organizations there are pockets of irrationality where unconscious institutional processes undermine both effectiveness and morale.
The contributors to this book use ideas drawn from psychoanalysis, open systems theory, Bion's work with groups, and group relations training to explore the difficulties experienced by managers and staff in a wide range of care settings. Each concept is illustrated with examples from practice to make it recognizable and useful to the reader.
Each chapter develops a theme relating to work with a particular client group or setting (including hospitals, schools, day centres, residential units, community services and many others), or explores aspects of work organization (for example, the supervisory relationship, facing cuts and closure, or intergroup collaboration). By describing both the difficulties and their own feelings and thoughts while consulting to these institutions, the authors offer the reader new ways of looking at their own experiences at work which will be both enlightening and helpful.


  • Routledge

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Industrial/Organizational Psychology: An Applied Approach, 6th Edition

Industrial/Organizational Psychology: An Applied Approach, 6th Edition Lowest new price: $34.48
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Author: Michael G. Aamodt

Striking a balance between research, theory, and application, the sixth edition of INDUSTRIAL/ORGANIZATIONAL PSYCHOLOGY: AN APPLIED APPROACH prepares readers for their future careers through a combination of scholarship, humor, case studies, and practical applications. Readers will see the relevance of industrial/organizational psychology their everyday lives through such practical applications as how to write a resume, survive an employment interview, write a job description, create a performance appraisal instrument, and motivate employees. Charts and tables simplify such complicated issues as employment law, job satisfaction, work motivation and leadership.

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Business Psychology and Organizational Behaviour

Business Psychology and Organizational Behaviour Lowest new price: $60.19
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Author: Eugene McKenna
Brand: Eugene McKenna

Now in full colour, the fifth edition of this best-selling textbook introduces all of the major theories, research findings, principles and concepts in business psychology and organizational behaviour, whilst emphasising their real-life application using relevant examples. The book, which is well-organized and clearly written, takes the reader through individual, group, and organizational/HR perspectives on the subject, while at the same time offering an appreciation of their historical development and methodological issues.

The text has an improved structure and style of presentation, and has been revised and updated with new and expanded material including coverage of: recent debates in occupational psychology; investor psychology or behavioural finance; cognitive evaluation theory; employee engagement and positive psychology; corporate memories in culture; storytelling and social media; technostress and environmental influences on stress; and emergent trends in selection.

The book’s numerous helpful features include panels which contain relevant theories, research and illustrations of practice; learning outcomes; chapter summaries; review questions; a comprehensive bibliography; and a glossary. For lecturers who adopt the book, we provide access to a wealth of online teaching resources, including a chapter-by-chapter lecture course and multiple-choice question testbanks.

This is an essential textbook for undergraduates and postgraduates studying psychology and organizational behaviour; it will also be welcomed as a rich source of information by practitioners in organizations.


  • Business Psychology and Organizational Behaviour

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Practical Human Factors for Pilots

Practical Human Factors for Pilots Lowest new price: $49.62
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Author: Capt. David Moriarty
Brand: imusti

Practical Human Factors for Pilots bridges the divide between human factors research and one of the key industries that this research is meant to benefit―civil aviation. Human factors are now recognized as being at the core of aviation safety and the training syllabus that flight crew trainees have to follow reflects that. This book will help student pilots pass exams in human performance and limitations, successfully undergo multi-crew cooperation training and crew resource management (CRM) training, and prepare them for assessment in non-technical skills during operator and license proficiency checks in the simulator, and during line checks when operating flights.

Each chapter begins with an explanation of the relevant science behind that particular subject, along with mini-case studies that demonstrate its relevance to commercial flight operations. Of particular focus are practical tools and techniques that students can learn in order to improve their performance as well as "training tips" for the instructor.

  • Provides practical, evidence-based guidance on issues often at the root of aircraft accidents
  • Uses international regulatory material
  • Includes concepts and theories that have practical relevance to flight operations
  • Covers relevant topics in a step-by-step manner, describing how they apply to flight operations
  • Demonstrates how human decision-making has been implicated in air accidents and equips the reader with tools to mitigate these risks
  • Gives instructors a reliable knowledge base on which to design and deliver effective training
  • Summarizes the current state of human factors, training, and assessment


  • Academic Press

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El bus de la energia (Spanish Edition)

El bus de la energia (Spanish Edition) Lowest new price: $8.54
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Author: Jon Gordon

Este exitoso libro lleva al lector por un iluminador viaje durante el cual se le revelan los diez secretos de la energia para mantener una actitud positiva que permita conseguir los objetivos que uno se propone, tanto en lo personal como en lo laboral. A traves de una entretenida historia, el autor brinda un programa completo para enfrentarse a la adversidad y conseguir sacar lo mejor de uno mismo con  la maxima energia. / This best seller by Jon Gordon, reveals 10 secrets for approaching life and work with the kind of positive, forward thinking that leads to true accomplishment - at work and at home. Jon infuses and provides a roadmap to overcome adversity and bring out the best in yourself and your team. When you get on The Energy Bus youll enjoy the ride of your life!

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The Ethical Executive: Becoming Aware of the Root Causes of Unethical Behavior: 45 Psychological Traps that Every One of Us Falls Prey To

The Ethical Executive: Becoming Aware of the Root Causes of Unethical Behavior: 45 Psychological Traps that Every One of Us Falls Prey To Lowest new price: $9.75
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Author: Robert Hoyk
Brand: Hoyk Robert Hersey Paul

In this book, Hoyk and Hersey describe 45 "unethical traps" into which any one of us can fall. These traps, they say, can erupt in any organizational environment. Some of these traps distort our perception of right and wrong―so we actually believe our unethical behavior is right. Many of them are psychological in nature, and if we are not aware of them they are like illusions―webs of deception. In the authors' analysis, these traps significantly contributed to the large-scale corporate disasters we witnessed in recent years. Hoyk and Hersey take account of these realities and offer a "real-world" method that will predict, preclude, and, if necessary, "get us out of" these traps. Given the increased scrutiny under which all executives and mangers operate today, this book is a 'must read' for anyone who is charged with achieving an organization's mission―whether that mission is increasing profit, serving the common good, or both.


  • The Ethical Executive Becoming Aware of the Root Causes of Unethical Behavior 45 Psychological Traps That Every One of Us Falls Prey to

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Training in Organizations: Needs Assessment, Development, and Evaluation (with InfoTrac)

Training in Organizations: Needs Assessment, Development, and Evaluation (with InfoTrac) Lowest new price: $83.20
Lowest used price: $5.00
List price: $169.95
Author: Irwin L. Goldstein
Brand: Cengage Learning

In this extensive revision of his best-selling text, Irwin Goldstein, a leader in the training field, teams up with Kevin Ford, well-known for his work in "the learning organization," to provide readers with a framework for examining and establishing viable training programs in education, business, and government. Capturing the excitement of training research and systems issues, the author discusses training as it occurs in real organizations. Part I focuses on societal training issues, how organizations conduct assessments to understand their training needs, and significant issues in learning and instruction. Part II focuses on the evaluation process, and Part III reviews training programs and procedures.


  • Used Book in Good Condition

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Industrial and Organizational Psychology: Research and Practice

Industrial and Organizational Psychology: Research and Practice Lowest new price: $19.95
Lowest used price: $5.58
Author: Paul E. Spector

Paul Spector's Industrial and Organizational Psychology: Research and Practice provides students with an understanding of the whole field of I/O psychology by balancing its treatment of both practice and research. The author establishes connections between concepts, both within and across various chapters, making important concepts and findings from the field more understandable.

The Fifth Edition builds on the success of its prior four editions, adding new material and new topics, with more than 150 new references. The text continues to focus on providing a clear, understandable, up-to-date text that covers the core material of the field while including the most cutting-edge topics, including technology, internationalization, skilled labor shortages, and occupational health psychology.

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